
Free non-fault help

What is a non-fault claim?
A non-fault claim is made when you are not to blame for an accident and the costs of repairs to your vehicle can be claimed 100% from the other party.
It is the opposite of an at-fault claim where you are liable for any damage.
If a driver apologises for hitting the other party or admits to not seeing them, it can be seen as an admittance of guilt and apportioned against them.
If the accident is not your fault, you need to establish whether you can get the other party to pay for the damage.
Scratchmaster will give you a free competitive estimate for you to show the other party.
Ideally, the liable party will cover the cost of repairs to your vehicle, but if they are unable to do so then together with enterprise rent-a-car we can help.
Before contacting your, or the other parties, insurer call in to Scratchmaster and we can take a look at the damage. Quite often the repair can involve expensive parts or more work than the third party expected. If this turns out to be the case don't worry we can take care of the whole process and get you a free hire car usually within 24 hours. We will repair your car quickly with no cost to you and without affecting your own insurance.
It's completely free -Doesn't cost you a penny!
We will manage the whole process from start to finish.